At Medicolle, medical service is a high priority. We are constantly trained by our suppliers.
We provide our customers with fast and competent technical service through our own staff, through our partners and through our clients.
Medicolle is ISO 9001 and ISO 14001:2015 certified, using www.FOCALCUBE.se as our supporting IT system, where we can track your devices, upgrades, support and tickets etc.
To sign up, please send a mail to our Support.
Det går bra att skriva på Svenska, Norska och Danska också.
If you need support, without login to Focalcube, you can also use our support mail:
(Please note that we changed the support address from email@example.com)
- Contact name, phone, email (if different)
- Device (Name/type)
- Serial number
- Describe the issue as detailed as possible, attach pictures of error messages etc.